Refund & Shipping
Terms & Conditions:
Frames And Lenses
1 year warranty on frames is provided for manufacturing defects from the date of purchase | Warranty does not cover accidental damage | Warranty does not cover colour fading or peel off on frames more than 6 months old | In case of replacement of frame, same frame shall be replaced based on availability. On non-availability of the frame, an alternative frame shall be provided which is of the same value | Frames that are sold under Flat 50% discounts are not eligible for warranty | Minimum of 7 business days is required for replacement. 1 year warranty on Lenses is provided for manufacturing defects from the date of purchase | Warranty does not cover accidental damage | For any adaptation/power issues on lenses are to be reported by the customer within 15 days from the date of purchase. Any reporting of such issues after 15 days will not be entertained | Warranty does not cover scratches | In case of any coating peel off within 1 year, a re-coat will be made at no additional cost for lenses that are covered under warranty period only | Breakage of lenses due to accident is not covered under warranty|Orders placed for Lenses with customers own frame will be undertaken at customers own risk and the company shall not be responsible for replacement of frame or refund | Minimum of 7 business days is required for replacement from the time of receiving the product at the lab.
1 year warranty on Sunglasses covers only manufacturing defects and not for breakage or physical damage | Sunglasses that are purchased under any offer or discounted price are not eligible for warranty.
Order once placed, cannot be cancelled | In case of dispute, the refund will be made to customer in form of Specsmakers Credit note and not in form of cash, virtual money or bank transfers | Orders placed should be collected within 60 days from the day of order placement and in case of failure to collect the order, the order shall be auto-cancelled and advance payment will not be refunded.
By providing your mobile number at the time of order booking, the customer is agreeing to receive promotional and transactional sms from time to time | If you wish to unsubscribe to promotional sms, feel free to write to us at firstname.lastname@example.org to take required action in next 24 business hours.
Suggestions / Complaints
For any suggestions and complaints, please contact us at +91 97915 97915 or email us at email@example.com
All orders are eligible for FREE shipping inside India and for international shipping, please contact firstname.lastname@example.org for details.